ISPI Central Florida Chapter

ROI Institute Workshop: The Bottomline on ROI

  • 27 Apr 2018
  • 9:00 AM - 4:00 PM
  • JetBlue University, 8265 Hangar Blvd., Orlando, FL 32827


  • Guests may register for the workshop and become a Ch. Member for $125.
  • Available for ISPI Cent Fl Chapter Members only
  • This is the workshop registration fee for all Non-Chapter Members.
  • Available for current ISPI CFC Board Members

Registration is closed




TIME: 9:00 AM - 4:00 PM



This one-day workshop introduces the concept of ROI, the fastest growing metric for evaluating learning and performance improvement. Participants are exposed to the ROI Methodology, which includes developing objectives, collecting data, isolating the effects of the program, converting data to monetary values, tabulating appropriate program costs, and calculating the ROI. Participants quickly see the advantage of using ROI as six types of data are collected and analyzed. This workshop takes the mystery out of the use of ROI.


·         Align programs to business needs

·         Show contributions of selected programs

·         Justify/defend budgets

·         Improve support for programs

·         Enhance design and implementation processes

·         Identify inefficient programs that need to be redesigned or eliminated

·         Identify successful programs that can be implemented in other areas



After completing this workshop, participants should be able to: 

·         Identify the drivers for ROI

·         Make the business case for ROI

·         Develop program objectives at multiple levels      

·         Explain how to achieve business alignment

·         Explain how ROI works

·         Identify 7 of the 12 Guiding Principles

·         Describe the 10 steps in the ROI

·         Methodology

·         Plan next action steps  


This workshop is for those interested in knowing more about measuring the success of HR and learning and development, particularly at the ROI level. The workshop focuses on the process to effectively conduct ROI studies. Individuals who should attend are:

·         Learning and Development Managers, Advisors and Heads

·         SME Business Owners and Managers

·         Performance Consultants

·         Facilitators

·         HR Managers

·         Head of departments

·         Organizational Development Specialists


-The Bottomline on ROI: Benefits and Barriers to Measuring Learning, Performance Improvement, and Human Resource Programs, 3rd Ed

- Detailed 60-page participant workbook, complete with exercises and exhibits

- Process Model

      - Application Guide


ISPI Chapter Members: $95 

Guests: $115 

Become a Chapter Member: Registration + Ch. Membership $125 

ISPI CFC Board Members: $50 




Tim R. Brock, Ph.D., CRP, CPT

Director of Consulting Services

ROI Institute, Inc.

Dr. Tim Brock is the Director of Consulting Services for ROI Institute, Inc., the leading source of Return on Investment (ROI) competency building, implementation support, networking, and research in over 60 countries at more than 5,000 organizations, to include the United Nations and World Back.   He also serves on the post-graduate faculties of the UN System Staff College at Turin, Italy and Capella University at Minneapolis, MN.  He is one of only three people in the United States qualified to teach the ROI Institute’s five-day ROI Certification workshop and provide virtual support for those applying the methodology in workplaces around the globe who are seeking to earn the Certified ROI Professional (CRP) credential. 

Dr. Brock is also a Certified Performance Technologist (CPT) through the International Society for Performance Improvement (ISPI).  He is a member of ISPI’s Certification and Accreditation Governance Committee that oversees ISPI’s competency-based CPT credential and the founding president of ISPI’s Central Florida Chapter.    

Dr. Brock earned his PhD in Education with a specialization in Training and Performance Improvement through Capella University in 2009.  His dissertation topic was “Training NASA Astronauts for Deep Space Exploration Mission: A Research Study to Develop and Validate a Competency-Based Training Framework” (2007).  A chapter he wrote for the book “Healthcare Simulation: A Guide for Operations Specialists” (2016), titled Simulations Operations, Curriculum Integration, and Performance Improvement, was selected for the ISPI Award of Excellence for Human Performance Improvement Communication.  ISPI also published his article titled “Performance Analytics:  The Missing Link Between Learning Analytics and Business Analytics” in the August 2017 edition of their Performance Improvement Journal.  


  • JetBlue University is located at
  • 8265 Hangar Blvd
  • Orlando, FL 32827
  • JetBlue University is situated on the NE area of the Orlando Int'l. Airport property. Take 528 to Goldenrod Rd. and go South. Take the first right, on to Cargo Rd. Take the next immediate right, on to Hangar Blvd. Take the second entrance on the right, to enter the JetBlue U facility. At the gate, buzz the receptionist and let them know you're here for the ISPI event. They will raise the gate and you can proceed through. Turn to the left and park anywhere there is an open spot.

  • Click here for Google directions from your location.

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